Refund Policy
Effective Date: 19-04-2025
Last Updated: 19-04-2025
This Refund Policy outlines the conditions under which refunds may be issued for subscriptions to the Brilliantdine service.
Brilliantdine is a digital QR code menu platform offered by Brilliancestack Technologies (OPC) Pvt. Ltd.. By subscribing to our services, you agree to the terms outlined in this policy.
Free Trial & Subscription Terms
Brilliantdine offers a 30-day free trial for all new users. No payment will be charged during this trial period.
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After the free trial ends, your subscription will be automatically upgraded to a paid plan (monthly or yearly, depending on your selection) unless you cancel it.
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Auto-renewal is enabled by default. You will not receive a separate notification before your trial expires.
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To cancel and avoid being charged, you must notify us at least 7 days prior to the end of your trial by emailing us at support@brilliantdine.com.
Cancellation Policy
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During the free trial: You can cancel anytime through your account dashboard (if available) or by contacting support@brilliantdine.com.
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After payment: You may cancel your subscription to avoid future renewals, but no refunds will be issued for the current billing cycle unless under specific conditions listed below.
Refund Eligibility
Refunds are only issued under the following circumstances:
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Billing errors
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Duplicate charges
To request a refund, please email us at support@brilliantdine.com with details of the issue. Approved refunds will be processed within 7–10 business days via Razorpay.
Contact Us
If you have any questions or concerns about this policy or your subscription, you may contact us at:
Email: support@brilliantdine.com